GENERAL FAQ

What is Tea Staining?
Stainless steel enjoys a strong and enduring reputation for long term appearance and structural integrity. But like all materials, stainless steel can become stained or discoloured over time, impairing the overall look. This brown discolouration otherwise known as tea staining, has been identified in coastal applications in Australia and overseas. Tea staining is not rust as it is only cosmetic, it doesn’t change the properties or integrity of the stainless steel.

Please see the ASSDA website for more information.
http://www.assda.asn.au/index.php?option=com_content&task=view&id=83&Itemid=110

What grade of stainless steel do you recommend?
316 marine grade stainless steel - Is used for coastal (within 5km of breaking surf); highly polluted inner city or traffic corridors.
304 stainless steel - Is used for internal applications and everything 5km away from the coast.

When do I need a balustrade?
Any potential fall from a height greater than 1000mm requires a balustrade.

Do your balustrades comply with Australian Standards?
Yes, all our balustrades comply with Australian Standards AS1492.1 and BCA regulations. All our work is guaranteed.

What do you offer with our quotation?
We offer fully descriptive written quotations and we have an extensive showroom at Edwardstown. We also advise fit for purpose solutions and on request can visit your site.

DOMESTIC FAQ

Are your products made to order?
Yes, all of our products are made to order and suit every individual application’s. We custom make many styles and designs tailored to your ideas.

Can I have horizontal bars or horizontal stainless steel wires as a balustrade?
Yes, - However if the fall is more than 4000mm from the surface below to the proposed floor height, then no climbable element is allowed.

Do you assist with council approval?
Yes, we provide an array of information to help you through this process.

Is glass more expensive than stainless steel?
Glass is generally more expensive than stainless steel; stainless steel is usually more expensive than aluminium.

COMMERCIAL FAQ

Are you ASSDA accredited & and What Benefit Does This Offer?
Yes, we are accredited with the Australian Stainless Steel Development Association. We are trained specialists in stainless steel design and fabrication.

Please see the ASSDA website for more information.
http://www.assda.asn.au/index.php?option=com_content&task=view&id=26&Itemid=55

Do you assist with design and construct?
As specialists in our field we contribute to many design and construct projects.

Do you comply with the National Code of Practice?
 The company recognizes the Australian Government Implementation Guidelines for the National Code of
Practice (the Code).   

What is our safety record?
We have an exceptional safety record. Our employees have green/white cards and attend courses for
working at heights training.

Are We Registered with InSkill SA?
Yes, we are registered with InSkill SA. Our company is committed to employment and training in our industry.